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Operations Manager

  • GN
  • WA, Vancouver-Corporate
  • 05/03/2023
Fuldtid Marketing


Making an Impact-Fighting for Independent Audiology Practices

Audigy’s focus is to support independent Audiology practices as they compete and thrive against the big box retailers and corporate consolidators.

Salary range $70,000-$80,000 per year with a variable commission structure, $75.00 per month cell phone reimbursement and the following benefits:

Our Benefits Include:

  • 401k w/company match
  • Parental/Family Leave w/transition back to work
  • Medical/Dental/Vision
  • Working from home (temporarily)
  • Top technology platforms for easy remote access
  • Day Care Flexible Spending Account
  • PTO/Holidays
  • And more…

No matter the business, success comes down to your people. That’s why we’re proud to work with talented team members who take pride in their work, are passionate about success, and leave no stone unturned when it comes to helping practice owners accomplish their dreams. Since those early days, Audigy has grown to a team of experts in operations, finance, marketing, HR, IT, business development, professional development, and more. We’ve helped hundreds of private-practice professionals across the U.S. and Canada stay independent, patient-focused, and profitable. Through the years, our inspiring mission has remained the same: to help our members achieve their goals.

Your ideal job would be coaching small business owners through evidence based strategic business platforms while perpetuating growth in their businesses.  You love to cultivate relationships, own and execute business development plans with account management and solutions selling.  You want to set measurable goals for your team and your clients to make certain the goals are met.  You also want to ensure the Audigy’s brand image is maintained, preserved and enhanced through new and existing client’s market shares. What a coincidence we want all those things too.

We want you to be our next Operations Manager for our small business partners!

Day in the life:

  • Communicate, track, measure performance, coach clients (Members)  and cross functional teams (Strategic Business Unit-SBU) to achieve targets & goals
  • Update data, coordinate with SBU partners as necessary
  • Provide consulting, coordination and/or delivery of services related to Professional Development, Human Resources, IT and Business Development
  • Create and deliver Member-centered solutions through presentations, KPI analysis, and a consultative approach
  • Prepare and execute organizational strategies, policies and practices for Members that take into consideration both short and long term goals
  • Act as Project Manager for Member on various activities
  • Establish multiple-level contacts within Members’ businesses by presenting to, consulting with, and cultivating relationships at all levels
  • Work collaboratively with SBU and Shared Services teams
  • Consult with SBU team, Operations Manager cohort, and SBU Regional Directors to expand membership communication tools that provide effective notice of the need for contingency plans and/or corrective action before a situation becomes reactive
  • Responsible for directly and indirectly interacting with SBU team and Membership base to improve all systems and processes that drive the financial success of the practices 
  • Responsible for sending or ensuring call agendas, reports, and action plans are sent before calls

What you bring to the table:

  • You will have a minimum of a Bachelor’s Degree in Business, Finance, or related field
  • 3+ years’ experience in Strategic planning and execution on an operational level
  • Experience working with and understand financial modeling and budgeting
  • Excellent communication skills verbal/listening/written
  • Demonstrated strong analytical skills and strategic perspective. 
  • You will also be proficient in use of Microsoft Office suite.

Audigy is an Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply.